At phbunos, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a source of harm.
phbunos takes responsible gaming seriously. As a PAGCOR-regulated platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, we understand the importance of maintaining a safe gaming environment for everyone.
Gambling is a form of entertainment — it should never be seen as a way to earn income, solve financial problems, or escape personal difficulties. When gaming stops being fun, it's time to take a step back. phbunos is here to help you do exactly that, with a full suite of responsible gaming tools available directly from your account dashboard.
Our responsible gaming program is built around three core principles: Prevention — giving players the tools to stay in control before problems arise; Intervention — identifying and supporting players who may be at risk; and Protection — enforcing strict age verification and self-exclusion measures to safeguard vulnerable individuals.
All responsible gaming tools on phbunos are free to use and can be activated instantly from your account settings. No waiting period, no fees.
phbunos provides a comprehensive set of responsible gaming tools that put you in the driver's seat. All tools are available free of charge from your phbunos account dashboard.
Set a maximum amount you can deposit into your phbunos account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling-off period.
Define the maximum amount you are willing to lose within a set period. When your net losses reach the limit you've set, phbunos will automatically prevent further wagering until the period ends. This tool is especially useful for players who want to protect their bankroll during a losing streak.
Set a maximum session duration so that phbunos will notify you — or automatically log you out — when you've been playing for a specified length of time. Keeping track of how long you've been gaming is one of the simplest and most effective responsible gaming habits.
Enable periodic on-screen pop-ups that show you how long you've been playing and your net gaming activity for the session. Reality checks are a gentle reminder to pause, reflect, and decide whether you want to continue playing — keeping you grounded and in control.
Take a short break from phbunos by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place wagers. This is ideal for players who feel they need a temporary pause without committing to a full self-exclusion.
Request a temporary or permanent self-exclusion from the phbunos platform. Self-exclusion is processed within 24 hours and cannot be reversed during the exclusion period. Permanent self-exclusion is irreversible. This is the strongest tool available and is recommended for players who feel they have lost control of their gambling.
If you feel that gambling is negatively affecting your life, activating self-exclusion on phbunos is straightforward. Follow these steps to restrict your account immediately.
Important: Self-exclusion requests submitted via email are processed within 24 hours. During this period, please refrain from depositing or wagering. If you need immediate assistance, contact our support team directly.
Access your account at phbunos.org using your registered email and password. If you are unable to log in, contact our support team at [email protected] and we will process your self-exclusion request directly.
From your account dashboard, go to Account Settings and select the "Responsible Gaming" tab. All player protection tools, including self-exclusion, are located in this section.
Choose between a temporary self-exclusion (minimum 6 months, maximum 5 years) or a permanent self-exclusion. Carefully consider your choice — temporary exclusions cannot be shortened once activated, and permanent exclusions are irreversible.
Review and confirm your self-exclusion request. You will receive a confirmation email at your registered address. Your account will be restricted within 24 hours of confirmation. Any pending withdrawals will be processed to your registered GCash or bank account.
Self-exclusion is most effective when combined with professional support. We encourage all self-excluded players to reach out to counseling services and support organizations available in the Philippines. Our support team can provide referrals upon request.
Recognizing problem gambling early is the first step toward getting help. If you or someone you know is experiencing any of the following, it may be time to use phbunos's responsible gaming tools or seek professional support.
Spending more money on gambling than you can afford, borrowing money to fund gaming sessions, or neglecting bills and financial obligations to continue playing.
Losing track of time while gambling, spending significantly more time gaming than originally intended, or feeling unable to stop even when you want to.
Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to escape stress, depression, or personal problems in your daily life.
Neglecting family, friends, work, or school responsibilities because of gambling. Lying to loved ones about how much time or money you spend on gaming.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost, often leading to even greater financial and emotional harm.
Feeling a need to gamble with increasing amounts of money to get the same level of excitement, or feeling that gambling is the only activity that brings you pleasure.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use phbunos's responsible gaming tools or speak with a professional counselor.
Have you ever gambled more than you intended to, or found it difficult to stop once you started?
Have you ever lied to family members or friends about how much you gamble or how much money you have lost?
Have you ever borrowed money, sold possessions, or used savings intended for other purposes to fund gambling?
Do you find yourself thinking about gambling frequently, or planning your next gaming session even when you are doing other things?
Have you ever tried to cut back or stop gambling but found yourself unable to do so despite wanting to?
Has gambling ever caused significant problems in your relationships, work, studies, or financial situation?
If you answered yes to two or more questions, please contact our support team at [email protected] or activate a self-exclusion or cooling-off period from your phbunos account settings.
In the Philippines, participation in online casino gaming is restricted to individuals aged twenty-one (21) years and above, in accordance with PAGCOR regulations. phbunos strictly enforces this age requirement through a mandatory Know Your Customer (KYC) verification process for all new accounts.
All players are required to submit a valid Philippine government-issued ID — such as a passport, UMID, SSS card, or driver's license — before making their first deposit or withdrawal. Accounts that cannot be verified as belonging to a player aged 21 or above will be permanently closed and any deposits returned.
If you are a parent or guardian and believe a minor may have accessed the phbunos platform, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly to investigate and close any such account.
Minimum Age Requirement
All phbunos players must be at least 21 years old. This is a strict PAGCOR regulatory requirement that phbunos enforces without exception.
phbunos is built for Filipino players who love the thrill of gaming — and who know how to keep it fun. Set your limits, play within your means, and enjoy fast GCash cashouts with total peace of mind.
21+ Only. phbunos is strictly for players aged 21 and above, in compliance with Philippine gaming regulations. If gambling is affecting your life, please use our self-exclusion tools or contact our support team at [email protected].